ISO 9001
QUALITY MANAGEMENT SYSTEM
What is ISO 9001?
ISO 9001 helps any organization develop a quality management system (QMS) to continuously improve performance, as well as demonstrate consistently high-quality products and services.
Why ISO 9001?
ISO 9001 documents the processes, procedures and responsibilities for achieving quality policies and objectives. It defines how you must operate to meet customer and stakeholder requirements, based on seven management principles: Customer focus, Leadership, Engagement of people, Process approach, Improvement, Evidence-based decision-making, and Relationship management.
Key benefits
Certification follows successful completion of an audit and enables you to:
- Operate more efficiently and save money
- Meet statutory and regulatory requirements
- Reach new markets
- Identify and address risks
- Increase customer satisfaction and loyalty
Implementing ISO 9001 can contribute to aligning with the UN Sustainable Development Goals.